At Indobet, the fun of playing starts with good self-control. We provide a range of tools and resources to ensure every player in Malaysia can enjoy a healthy, safe, and fully controlled gaming experience.
Set daily, weekly, or monthly deposit limits directly from your account settings. Full financial control stays in your hands — not the platform's.
Set how long you want to play each session. Once your time limit is reached, the platform will notify you and help you take a smart break.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, access to games will be temporarily blocked to give you breathing room.
If you feel gambling is starting to affect your life, self-exclusion allows you to permanently close access to your account or for a set period.
Review your complete history of games, deposits, and withdrawals at any time. Full transparency helps you monitor your playing patterns and make smarter decisions.
Our support team is ready to assist you at any time. Whether it is a technical issue or a concern about your playing habits, we are here for you.
Indobet believes that gambling should be a source of entertainment, not stress. Our responsible gaming policy is more than just a document — it is a daily practice we implement through technology, staff training, and active player support.
Responsible gaming means enjoying online gambling purely as entertainment — with planned spending, limited time, and controlled emotions. It is not about avoiding play, but about playing mindfully and maturely.
At Indobet, we define responsible gaming as a player's ability to:
Healthy gambling starts with the right mindset. Money spent on gaming should be treated as an entertainment cost — just like a movie ticket or a dinner out. Once you embrace this, the experience becomes far more enjoyable and stress-free.
Indobet also requires all customer support staff to undergo problem gambling awareness training so they can identify players who need help and connect them with the appropriate resources.
Gambling addiction often develops gradually and can be difficult to recognise on your own. Here are some warning signs to watch for in yourself or someone you care about:
If you identify two or more of the above signs in yourself, do not wait — use indobet's control tools or contact us for immediate guidance.
Indobet provides a suite of control tools accessible directly from your account settings. All tools are free, easy to use, and take effect immediately upon activation.
Set a maximum deposit amount within a daily (24-hour), weekly (7-day), or monthly (30-day) period. Limits cannot be increased immediately — a 7-day waiting period is required for verification.
Set the maximum loss amount you are willing to accept per period. Once this limit is reached, the platform will automatically block further wagering.
Set a time limit for each gaming session. indobet will send you a reminder when you're approaching the limit, and automatically end the session once it's reached.
The most decisive option — permanently close your account or lock it for 6 months, 1 year, or 5 years. This decision cannot be reversed before the period ends.
Take a short break for 24 hours, 72 hours, 7 days, or 30 days without permanently closing your account. A suitable option when you feel you need a pause but do not want to stop entirely.
Enable periodic reminders that display your current play time and session statistics. These reminders help you stay aware and maintain a clear sense of real time.
How to access: Log in to your indobet account → click the profile icon → select "Account Settings" → navigate to the "Responsible Gaming" tab. All the tools above are available there.
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to use Indobet's control tools or seek professional support.
Have you ever spent more money than planned in a single gaming session?
Have you ever lied to family members or friends about how much time or money you have spent gambling?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you frequently think about gambling even while working or doing other activities?
Have you ever tried to stop or cut back on gambling but were unsuccessful?
Do you use gambling as a way to escape problems, stress, or feelings of sadness?
Has gambling ever caused problems with your family, work, or financial responsibilities?
Have you ever chased losses with larger bets in a subsequent session?
Remember: This test is not a clinical diagnosis. It is only an initial guide. If you feel there is a problem, speaking with a healthcare professional or counsellor is the best step.
Indobet takes the issue of underage protection very seriously. Our platform open to individuals aged 18 and above only. We implement multiple layers of protection to ensure this compliance:
If you suspect an underage individual has accessed an indobet account, please contact us immediately. We will investigate and take appropriate action within 24 hours.
Strong Warning: Anyone found to have granted account access to an underage individual will face permanent account closure and be reported to the relevant authorities.
If you or someone you know needs help with a gambling problem, the following support channels are available. All services are confidential and non-judgmental:
Talian Kasih (15999) — Ministry of Women, Family and Community Development Malaysia. Operating 24 hours a day.
Malaysian government hospitals provide free psychiatric and counselling units for behavioural issues including gambling addiction.
Gamblers Anonymous Malaysia provides voluntary group support sessions in several major cities across Malaysia.
In addition to external resources, the Indobet Live Chat team is ready to help you activate any control tools or provide guidance towards more specific assistance. Do not hesitate to reach out — no question is too small when it concerns your well-being.
Most players fall within the healthy social gambling category. However, it is important to understand where you stand on this spectrum and take early action before habits develop into a problem.
* Estimates based on general gambling behaviour research. Not specific to Indobet data.
Enjoy the best gaming experience in Malaysia with full confidence that control tools, professional support, and player protection policies are with you every step of the way.